Date
Name of Employee Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 19, 2025
ANUARUDIN BIN KAMARUDIN
SKY1621
DIGITAL MARKETING CUM BRANDING EXECUTIVE I
BRANDING & DIGITAL
HR/SC/HTC/1125
Subject: Show Cause Letter
Dear
ANUARUDIN BIN KAMARUDIN
It has been brought to our attention that you were allegedly involved in the following incident(s) on
November 24, 2025
The employee failed to respond to customer inquiries on the Shopee platform in a timely and professional manner, resulting in a low chat performance rate of 63%, which is below the company’s expected standards.
This conduct is viewed as a breach of the Company’s policies on:
1. Customer Service / Service Quality Policy – Failure to respond to customer inquiries on the Shopee platform in a timely and professional manner, resulting in low chat performance.
2. Performance and Responsibility Policy – Not meeting the expected performance standards and responsibilities assigned to the Branding Team for managing e-commerce platform communications.
and is considered a matter of serious concern.
You are hereby required to provide a written explanation to justify why disciplinary action should not be taken against you for the above-mentioned misconduct. Your explanation must reach the HR Department by 3 working days which is
03/05/2026
If you fail to submit your explanation within the stipulated time, the Company will proceed to make a decision on the matter based on the available information, which may include disciplinary action up to and including dismissal.
We urge you to treat this matter with utmost seriousness.
Should you require any clarification or support in understanding and adhering to company policies, please feel free to reach out to the HR Department.
Date
Name of Employee
Designation
Department
:
:
:
:
December 19, 2025
ANUARUDIN BIN KAMARUDIN
DIGITAL MARKETING CUM BRANDING EXECUTIVE I
BRANDING & DIGITAL
Show Cause Letter
Explanation:
Action will be taken:
Superior:
Others (HOD’s or Manager from other department which closely works with the abovementioned employee) :
HR:
Management
Employee
Superior
HR Manager
Others
Executive
Manager
Signature
Name
Date
Case Creation
12/19/25
Show Cause Letter Issued
12/31/25
NITYAASRI KUMARAVELU
true
NITYAASRI KUMARAVELU
Employee Reply
01/05/2026
Supervisor Reply
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HOD Reply
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HR Reply
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Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 19, 2025
ANUARUDIN BIN KAMARUDIN
SKY1621
DIGITAL MARKETING CUM BRANDING EXECUTIVE I
BRANDING & DIGITAL
HR/SC/HTC/1125
Subject: Warning Letter
Dear
ANUARUDIN BIN KAMARUDIN
This letter serves as a formal warning regarding your recent conduct/performance. It has come to management’s attention that the following issue(s) occurred on:
November 24, 2025
The employee failed to respond to customer inquiries on the Shopee platform in a timely and professional manner, resulting in a low chat performance rate of 63%, which is below the company’s expected standards.
This conduct is viewed as a breach of the Company’s policies on:
1. Customer Service / Service Quality Policy – Failure to respond to customer inquiries on the Shopee platform in a timely and professional manner, resulting in low chat performance.
2. Performance and Responsibility Policy – Not meeting the expected performance standards and responsibilities assigned to the Branding Team for managing e-commerce platform communications.
and is considered a matter of serious concern.
This behaviour/performance is not in line with the standards expected of an employee of
You are reminded that adherence to company policies and procedures is mandatory.
SKY RESOURCES SDN BHD
Required Action:
You are expected to:
Please be aware that any recurrence of such behavior or failure to improve may result in further disciplinary action, including [mention possible actions such as
We hope that you take this warning seriously and take immediate steps to rectify the situation.
Warning Letter
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 19, 2025
ANUARUDIN BIN KAMARUDIN
SKY1621
DIGITAL MARKETING CUM BRANDING EXECUTIVE I
BRANDING & DIGITAL
HR/SC/HTC/1125
Subject: Termination of Employment
Dear
ANUARUDIN BIN KAMARUDIN
Following a thorough review of your conduct, we regret to inform you that your employment with
SKY RESOURCES SDN BHD
will be terminated effective on
due to misconduct.
Specifically, the instances of misconduct include:
These actions constitute a serious violation of the following policies, which you acknowledged upon joining the company:
1. Customer Service / Service Quality Policy – Failure to respond to customer inquiries on the Shopee platform in a timely and professional manner, resulting in low chat performance.
2. Performance and Responsibility Policy – Not meeting the expected performance standards and responsibilities assigned to the Branding Team for managing e-commerce platform communications.
This behaviour/performance is not in line with the standards expected of an employee of
You are reminded that adherence to company policies and procedures is mandatory.
SKY RESOURCES SDN BHD
Your final paycheck, including any accrued leave and entitlements, will be processed and provided to you in accordance with company policy and statutory requirements. Please arrange to return all company property by
Please contact the HR Department should you have any questions.
We wish you the best in your future endeavors.
Termination Letter
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 19, 2025
ANUARUDIN BIN KAMARUDIN
SKY1621
DIGITAL MARKETING CUM BRANDING EXECUTIVE I
BRANDING & DIGITAL
HR/SC/HTC/1125
Subject: Letter of Demand
Dear
ANUARUDIN BIN KAMARUDIN
This letter serves as a formal demand for reimbursement of financial losses suffered by
SKY RESOURCES SDN BHD
as a direct result of your misconduct, specifically related to
HR/SC/HTC/1125
The company has determined that these actions constitute serious breaches of your department duties and obligations, leading to a total financial loss of
The employee identified as responsible for this oversight is:
1. ANUARUDIN BIN KAMARUDIN
As this issue falls under your department's responsibility, your team is held accountable for a portion of the financial loss. Accordingly, we request that your department remit the amount of
(covering loss of sales, cost and wasted days) to the company.
We appreciate your understanding and cooperation in upholding the high standards we aim for as an organization.