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DIS0058-1
24/07/2026
CCN260443
Concevoir: VSO260578 replaced with VSO260679 [Key in wrong item ( 3 in 1 bundle key in as 1 box 30 sachets)]
Pending
NURUL ELYANIE NAJIHA BINTI ABU YAZID
DIS0057-1
24/07/2026
CNC261386
The customer submitted a complaint and returned the product due to an incorrect pack size packed by the warehouse department. The customer ordered the 300ML Shower Oil, but received the 70ML Shower Oil in the parcel instead. As a result of the return case under Afeely, our shop has received violation points, which has also affected our product satisfaction rating on TikTok Shop. Refer attachment.
Pending
MD FERDOUS ALAM
DIS0056-1
28/05/2026
INC260939
Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN)
Pending
GEFARI MD ABUJAR
DIS0055-1
28/05/2026
INC260939
Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN)
Pending
OOI FOONG FOONG
DIS0054-2
28/05/2026
CNC260313
WRONG ITEM
Pending
ZULAMRI BIN ZAKARIA
DIS0054-1
28/05/2026
CNC260313
WRONG ITEM
Pending
SELVA KUMAR A/L SRITHARAN
Case Number
Created Date
NC Number
Reason
Status
Receiver
CaseNumber | Created Date | NCNumber | Title | Closed? | Receiver Name |
|---|---|---|---|---|---|
DIS0058-1 | 24/07/2026 | CCN260443 | Concevoir: VSO260578 replaced with VSO260679 [Key in wrong item ( 3 in 1 bundle key in as 1 box 30 sachets)] | No | NURUL ELYANIE NAJIHA BINTI ABU YAZID |
DIS0057-1 | 24/07/2026 | CNC261386 | The customer submitted a complaint and returned the product due to an incorrect pack size packed by the warehouse department. The customer ordered the 300ML Shower Oil, but received the 70ML Shower Oil in the parcel instead. As a result of the return case under Afeely, our shop has received violation points, which has also affected our product satisfaction rating on TikTok Shop. Refer attachment. | No | MD FERDOUS ALAM |
DIS0056-1 | 28/05/2026 | INC260939 | Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN) | No | GEFARI MD ABUJAR |
DIS0055-1 | 28/05/2026 | INC260939 | Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN) | No | OOI FOONG FOONG |
DIS0054-2 | 28/05/2026 | CNC260313 | WRONG ITEM | No | ZULAMRI BIN ZAKARIA |
DIS0054-1 | 28/05/2026 | CNC260313 | WRONG ITEM | No | SELVA KUMAR A/L SRITHARAN |
DIS0053-1 | 26/05/2026 | Testing NC 123 | Testing Case Title | No | SUBORDINATE A |
DIS0053-2 | 26/05/2026 | Testing NC 123 | Testing Case Title | No | MANAGER A |
DIS0052-2 | 18/05/2026 | CNC260177 | WRONG QUANTITY | No | PRABIN BEGHA |
DIS0052-1 | 18/05/2026 | CNC260177 | WRONG QUANTITY | No | RENUGA A/P NADIVALOO |
DIS0051-5 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | SHALASIAH BT DIN |
DIS0051-1 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | PRABIN BEGHA |
DIS0051-2 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | PAWAN SIGU |
DIS0051-3 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | CHHITEN TAMANG |
DIS0051-4 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | MD ANISUZZAMAN |
DIS0051-6 | 18/05/2026 | CNC260166 | PACKAGING DAMAGE | No | KALA A/P NADIVALOO |
DIS0050-2 | 18/05/2026 | CNC260176 | WRONG PACKAGING | No | NUR DANEA BINTI SUZANI |
DIS0050-1 | 18/05/2026 | CNC260176 | WRONG PACKAGING | No | YASMIN ARYANNI BINTI AZMIR |
DIS0050-3 | 18/05/2026 | CNC260176 | WRONG PACKAGING | No | NUR MAISARAH BINTI ANUAR |
DIS0049-1 | 18/05/2026 | HR | Breach of Integrity | Yes | NURUL ELYANIE NAJIHA BINTI ABU YAZID |
DIS0048-1 | 18/05/2026 | CNC260312 | Wrong quantity packed and delivered to customer | Yes | SHEKH MD SHIPAN |
DIS0047-1 | 18/05/2026 | CCN260183 & CNC260313 | Wrong Quantity Packed and Delivered to Customer | No | GOPAL BUDHATHOKI |
DIS0046-1 | 18/05/2026 | INC260931 | Overlook to raise TPO260554 after PR raised. PR date: 27/2/2026, PO date: 27/3/2026 | No | STEPHANIE JUDE A/P PETER |
DIS0045-1 | 18/05/2026 | INC260942 | Mixing of Different Batches for HYDROXYPROLISILANE CN (1H015L) | No | GOPAL PRAN |
DIS0044-1 | 18/05/2026 | HR | Violation of Company Policy on Mobile Phone Usage for Non-Work-Related Matters During Working Hours | Yes | MUHAMMAD SYAZWAN BIN NADZRI |
DIS0043-1 | 18/05/2026 | INC260701 | Non-Compliance in Process Monitoring and Escalation of Production Discrepancy | Yes | MUHAMMAD ASYRAF BIN ALIAS |
DIS0042-1 | 15/05/2026 | INC260701 | Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage. | No | WONG PIN SEONG |
DIS0041-1 | 15/05/2026 | INC260701 | Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage. | No | BISHNU BAHADUR KUMAL |
DIS0040-1 | 15/05/2026 | INC260701 | Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage. | No | SHAH MD ARIFUL ISLAM |
DIS0039-1 | 15/05/2026 | BY HR | Violation of Company Dress Code Policy | Yes | STEPHANIE JUDE A/P PETER |
DIS0038-2 | 15/05/2026 | INC260569 | Non-Compliance in Raw Material Dispensing and Labelling | Yes | GEFARI MD ABUJAR |
DIS0038-1 | 15/05/2026 | INC260569 | Non-Compliance in Raw Material Dispensing and Labelling | Yes | MD JWEL SIKDER |
DIS0037-1 | 24/04/2026 | INC260569 | Non-Compliance in Reporting and Supervisory Control for Raw Material Dispensing | Yes | GEFARI MD ABUJAR |
DIS0035-1 | 31/03/2026 | INC250963 | Insufficient Safety Stock for Itscoll Oxygrainz | Yes | JOE AI LI |
DIS0034-1 | 11/03/2026 | INC251017 | Leaking Sachets Detected in 25ML D'Healthy Diamond Phytomineral Drink | Yes | KAWSAR MOHAMMAD |
DIS0033-1 | 06/02/2026 | HR/SC/PM/0126 | Unauthorized Process Deviation on 22 December 2025 | Yes | MUHAMMAD ASYRAF BIN ALIAS |
DIS0032-1 | 30/01/2026 | CNC253191 | Failure to Continue Using Weighing Balance Connected to Excel for Carton Weight Monitoring | Yes | AMBIKAPATHY A/P RAMAN |
DIS0031-1 | 19/01/2026 | HR/SC/PROD/0126-01 | Bringing a Mobile Phone into the Production Area | Yes | MD JWEL SIKDER |
DIS0030-1 | 19/01/2026 | CCN251097 | Misrouted Shipment Due to Wrong SO | Yes | NURUL ELYANIE NAJIHA BINTI ABU YAZID |
DIS0029-2 | 31/12/2025 | CNC252558 | Failure to Follow Proper Manual Filling Protocols | Yes | MIA MOHAMMAD RUBEL |
DIS0029-1 | 31/12/2025 | CNC252558 | Failure to Follow Proper Manual Filling Protocols | Yes | ROHED MD ABDUL |
DIS0028-1 | 31/12/2025 | CNC252558 | Failure to Approve Correct Finished Goods Batch | Yes | |
DIS0027-1 | 31/12/2025 | CNC252558 | Failure to Detect and Document Cross-Contamination During Inspection | Yes | ZARIFAH AIMI BINTI MOHAMAD SALLEH |
DIS0026-1 | 26/12/2025 | HR/SC/PM/1225 | Improper Handling and Documentation of Foreign Matter During Filling Process | Yes | AMBIKAPATHY A/P RAMAN |
DIS0025-1 | 26/12/2025 | HR/SC/PMQC/1225 | Delayed Reporting of Quality Deviation During Filling Process | Yes | SALINA NISHA BINTI MOHAMED ISHAK |
DIS0024-1 | 26/12/2025 | HR/SC/HR/1225 | Failure to Perform Duties Properly at Sky Nutraceuticals | Yes | KHA AHAMMAD |
DIS0022-1 | 22/12/2025 | HR/SC/LGT/1225 | Failure to Maintain 5S and Warehouse Housekeeping Standards | Yes | SELVA KUMAR A/L SRITHARAN |
DIS0021-1 | 19/12/2025 | HR/SC/HTC/1125 | Low Chat Performance (Shopee) | Yes | ANUARUDIN BIN KAMARUDIN |
DIS0020-1 | 19/12/2025 | CNC250870 | Presence of Foreign Material in 300GM Faii Nutri-Dtx Drink | Yes | DEEPAK RAJBANSHI |
DIS0019-1 | 19/12/2025 | INC250861 | Incorrect Sequence Numbering | Yes | RENUGA A/P NADIVALOO |
DIS0018-1 | 19/12/2025 | INC250855 | Damage to Raw Material Packaging Due to Improper Handling | Yes | GOPAL BUDHATHOKI |
DIS0017-1 | 18/12/2025 | CNC253334 | Failure to Maintain 5S Leading to Quality Non-Conformance | No | |
DIS0015-1 | 05/12/2025 | HR/SC/PROD/1225-02 | Bringing a Mobile Phone into the Production Area | Yes | DINESH TIWARI |
DIS0014-1 | 05/12/2025 | HR/SC/PROD/1225-01 | Repeatedly Bringing a Mobile Phone into the Production Area | Yes | ROHED MD ABDUL |
DIS0010-1 | 01/12/2025 | HR/SC/PO/1125 | Delay in Feedback to Management | Yes | CHAN TING PHEY |
DIS0009-1 | 01/12/2025 | HR/SC/DGL/1125 | Delay in Feedback to Management | Yes | LA KANTHARAO A/L ANGGAROO |
DIS0007-1 | 18/11/2025 | CCN250951 | Misrouted Shipment Due to Wrong SO | Yes |
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DIS0058-1
July 24, 2026 at 2:28:31 PM
Concevoir: VSO260578 replaced with VSO260679 [Key in wrong item ( 3 in 1 bundle key in as 1 box 30 sachets)]
DIS0055-1
May 28, 2026 at 3:41:04 PM
Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN)
DIS0053-1
May 26, 2026 at 9:28:22 AM
Testing Case Title
DIS0052-1
May 18, 2026 at 4:26:47 PM
WRONG QUANTITY
DIS0051-2
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0051-6
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0050-3
May 18, 2026 at 4:18:10 PM
WRONG PACKAGING
DIS0047-1
May 18, 2026 at 4:00:23 PM
Wrong Quantity Packed and Delivered to Customer
DIS0044-1
May 18, 2026 at 3:33:27 PM
Violation of Company Policy on Mobile Phone Usage for Non-Work-Related Matters During Working Hours
DIS0041-1
May 15, 2026 at 2:37:01 PM
Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage.
DIS0038-2
May 15, 2026 at 1:14:16 PM
Non-Compliance in Raw Material Dispensing and Labelling
DIS0035-1
March 31, 2026 at 4:26:40 PM
Insufficient Safety Stock for Itscoll Oxygrainz
DIS0032-1
January 30, 2026 at 4:52:34 PM
Failure to Continue Using Weighing Balance Connected to Excel for Carton Weight Monitoring
DIS0029-2
December 31, 2025 at 12:15:23 PM
Failure to Follow Proper Manual Filling Protocols
DIS0027-1
December 31, 2025 at 12:07:57 PM
Failure to Detect and Document Cross-Contamination During Inspection
DIS0024-1
December 26, 2025 at 11:04:24 AM
Failure to Perform Duties Properly at Sky Nutraceuticals
DIS0020-1
December 19, 2025 at 4:35:57 PM
Presence of Foreign Material in 300GM Faii Nutri-Dtx Drink
DIS0017-1
December 18, 2025 at 10:13:02 AM
Failure to Maintain 5S Leading to Quality Non-Conformance
DIS0010-1
December 1, 2025 at 12:40:27 PM
Delay in Feedback to Management
DIS0057-1
July 24, 2026 at 2:13:13 PM
The customer submitted a complaint and returned the product due to an incorrect pack size packed by the warehouse department. The customer ordered the 300ML Shower Oil, but received the 70ML Shower Oil in the parcel instead. As a result of the return case under Afeely, our shop has received violation points, which has also affected our product satisfaction rating on TikTok Shop. Refer attachment.
DIS0054-2
May 28, 2026 at 3:04:22 PM
WRONG ITEM
DIS0053-2
May 26, 2026 at 9:28:22 AM
Testing Case Title
DIS0051-5
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0051-3
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0050-2
May 18, 2026 at 4:18:10 PM
WRONG PACKAGING
DIS0049-1
May 18, 2026 at 4:07:07 PM
Breach of Integrity
DIS0046-1
May 18, 2026 at 3:48:41 PM
Overlook to raise TPO260554 after PR raised. PR date: 27/2/2026, PO date: 27/3/2026
DIS0043-1
May 18, 2026 at 3:31:08 PM
Non-Compliance in Process Monitoring and Escalation of Production Discrepancy
DIS0040-1
May 15, 2026 at 2:33:27 PM
Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage.
DIS0038-1
May 15, 2026 at 1:14:16 PM
Non-Compliance in Raw Material Dispensing and Labelling
DIS0034-1
March 11, 2026 at 2:54:35 PM
Leaking Sachets Detected in 25ML D'Healthy Diamond Phytomineral Drink
DIS0031-1
January 19, 2026 at 12:12:51 PM
Bringing a Mobile Phone into the Production Area
DIS0029-1
December 31, 2025 at 12:15:23 PM
Failure to Follow Proper Manual Filling Protocols
DIS0026-1
December 26, 2025 at 11:29:26 AM
Improper Handling and Documentation of Foreign Matter During Filling Process
DIS0022-1
December 22, 2025 at 4:20:16 PM
Failure to Maintain 5S and Warehouse Housekeeping Standards
DIS0019-1
December 19, 2025 at 4:33:18 PM
Incorrect Sequence Numbering
DIS0015-1
December 5, 2025 at 9:05:25 AM
Bringing a Mobile Phone into the Production Area
DIS0009-1
December 1, 2025 at 12:30:18 PM
Delay in Feedback to Management
DIS0056-1
May 28, 2026 at 5:53:44 PM
Breakdown in Raw Material Management Syste,m: Change Control, Receipt Verification and QC Release of Hydroxyprolisilane SC Under Incorrect Part Number and Name: 1H015L (Hydroxyprolisilane CN)
DIS0054-1
May 28, 2026 at 3:04:22 PM
WRONG ITEM
DIS0052-2
May 18, 2026 at 4:26:47 PM
WRONG QUANTITY
DIS0051-1
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0051-4
May 18, 2026 at 4:22:20 PM
PACKAGING DAMAGE
DIS0050-1
May 18, 2026 at 4:18:10 PM
WRONG PACKAGING
DIS0048-1
May 18, 2026 at 4:03:42 PM
Wrong quantity packed and delivered to customer
DIS0045-1
May 18, 2026 at 3:38:37 PM
Mixing of Different Batches for HYDROXYPROLISILANE CN (1H015L)
DIS0042-1
May 15, 2026 at 2:48:16 PM
Incorrect raw material dispensing of Oat Powder (2O006L) resulting in batch yield shortage.
DIS0039-1
May 15, 2026 at 1:20:38 PM
Violation of Company Dress Code Policy
DIS0037-1
April 24, 2026 at 5:00:16 PM
Non-Compliance in Reporting and Supervisory Control for Raw Material Dispensing
DIS0033-1
February 6, 2026 at 4:23:49 PM
Unauthorized Process Deviation on 22 December 2025
DIS0030-1
January 19, 2026 at 11:56:27 AM
Misrouted Shipment Due to Wrong SO
DIS0028-1
December 31, 2025 at 12:11:48 PM
Failure to Approve Correct Finished Goods Batch
DIS0025-1
December 26, 2025 at 11:24:17 AM
Delayed Reporting of Quality Deviation During Filling Process
DIS0021-1
December 19, 2025 at 5:32:46 PM
Low Chat Performance (Shopee)
DIS0018-1
December 19, 2025 at 4:30:38 PM
Damage to Raw Material Packaging Due to Improper Handling
DIS0014-1
December 5, 2025 at 8:59:58 AM
Repeatedly Bringing a Mobile Phone into the Production Area
DIS0007-1
November 18, 2025 at 5:17:29 PM
Misrouted Shipment Due to Wrong SO
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