Action
Action Date
Due Date
PIC
Status
Case Creation
31/12/2025
N/A
NITYAASRI KUMARAVELU
Completed
Show Cause Letter Issued
31/12/2025
05/01/2026
NITYAASRI KUMARAVELU
Completed
Employee Reply
N/A
05/01/2026
ZARIFAH AIMI BINTI MOHAMAD SALLEH
Pending
Supervisor Reply
N/A
05/01/2026
AIMI SHAHIRAH BINTI ZAINON
Pending
HOD Reply
N/A
05/01/2026
GOH SAW SUAN
Pending
HR Reply
N/A
05/01/2026
N/A
Pending
Management Reply
N/A
N/A
N/A
Pending
Date
Name of Employee Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject: Show Cause Letter
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
It has been brought to our attention that you were allegedly involved in the following incident(s) on
August 27, 2025
The colour discrepancy was not flagged during the employee's QC inspection. This has caused the customer to complain that foundation colour code Creme Brulee not same as previous batch SOR240020. When end user receive it, they made a complain to MAAEZ HQ that the current foundation colour code is more darker compared to previous one.
This conduct is viewed as a breach of the Company’s policies on:
1. Good Manufacturing Practices (GMP) – Quality Control Inspection Requirements
Failure to perform adequate visual and colour consistency checks during product inspection.
2. Quality Control Inspection and Documentation Procedures
Failure to detect, record, and escalate product non-conformities, resulting in inaccurate quality records.
and is considered a matter of serious concern.
You are hereby required to provide a written explanation to justify why disciplinary action should not be taken against you for the above-mentioned misconduct. Your explanation must reach the HR Department by 3 working days which is
January 5, 2026
If you fail to submit your explanation within the stipulated time, the Company will proceed to make a decision on the matter based on the available information, which may include disciplinary action up to and including dismissal.
We urge you to treat this matter with utmost seriousness.
Should you require any clarification or support in understanding and adhering to company policies, please feel free to reach out to the HR Department.
Date
Name of Employee
Designation
Department
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
QC INSPECTOR II
QUALITY CONTROL(SR)
Show Cause Letter
Explanation:
Action will be taken:
Superior:
Others (HOD’s or Manager from other department which closely works with the abovementioned employee) :
HR:
Management
Employee
Superior
HOD
HR Manager
Executive
Manager
Signature
Name
Date
Employee Reply
Your reply has been submitted
Supervisor Reply
Your reply has been submitted
HOD Reply
Your reply has been submitted
HR Reply
Your reply has been submitted
Management Reply
Your reply has been submitted
Verbal Warning Letter
Verbal Warning Letter has been issued
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject: Verbal Warning -
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
Failure to Detect and Document Cross-Contamination During Inspection
This letter serves as a verbal warning following the non-compliance issue identified under relating to
CNC252558
Failure to Detect and Document Cross-Contamination During Inspection
Reference is made to the Show Cause Notice issued to you regarding the following matter(s):
Management has reviewed and noted the explanation provided by you. However, proper adherence to established procedures, operational controls, and reporting requirements should have been exercised at all times.
As part of your responsibilities, greater attention is required in operational control, quality monitoring, documentation practices, and compliance with Company procedures, as any lapse may impact operational efficiency, product quality, traceability, customer satisfaction, and overall Company operations.
In view of your explanation and cooperation during the investigation, Management has decided to proceed with a verbal warning as a reminder to exercise greater care, diligence, and responsibility in your duties moving forward.
Kindly ensure that similar incidents will not recur in the future. Repeated non-compliance may result in further disciplinary action in accordance with Company policies.
I,
ZARIFAH AIMI BINTI MOHAMAD SALLEH
(NRIC/Passport No.:
980506-35-5084
)
hereby acknowledge receipt of the original copy of this letter and confirm that I read and fully understand the contents herein.
Written Warning Letter
Written Warning Letter has been issued
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject: Warning Letter -
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
Failure to Detect and Document Cross-Contamination During Inspection
This letter is served to you as an official warning following the nonconformance identified under regarding
CNC252558
Failure to Detect and Document Cross-Contamination During Inspection
It was found during the investigation that you were involved in the following nonconformities:
These nonconformities constitute a violation of the Company’s rules and regulations under
Management acknowledges your explanation provided in the Show Cause Letter; however, the actions taken are not acceptable and do not comply with the Company’s procedures and operational requirements.
You are hereby advised to take this matter seriously and ensure that such noncompliance will not be repeated in the future. You are also expected to comply strictly with all established procedures, operational controls, and reporting requirements moving forward. Failure to comply with Company procedures or recurrence of similar incidents may result in further disciplinary action in accordance with Company policies.
I,
ZARIFAH AIMI BINTI MOHAMAD SALLEH
(NRIC/Passport No.:
980506-35-5084
)
hereby acknowledge receipt of the original copy of this letter and confirm that I read and fully understand the contents herein.
Letter of Demand
Letter of Demand has been issued
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject: Demand for Payment Relating to
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
[NC TYPE / REPORT NO.]
It has come to Management’s attention that a nonconformance occurred involving
This incident has been documented under
CNC252558
As a result of this issue, additional costs and operational impact were incurred by the Company, including but not limited to
Shipping Cost: RM
Rework: RM
Material Loss: RM
Operational Loss: RM
Customer Claim: RM
Reputational Impact: RM
The total cost incurred due to this issue was RM
0
The employee identified as responsible for this issue is:
1. ZARIFAH AIMI BINTI MOHAMAD SALLEH
As this issue falls under your responsibility, the employee or department involved shall be held accountable for a portion of the financial loss. Accordingly, we request that the amount of RM
0
be remitted to the Company.
You are also reminded to ensure proper compliance with Company procedures, operational controls, verification processes, and reporting requirements to prevent recurrence of similar incidents moving forward.
Should you require any clarification, please contact the HR Department.
We appreciate your understanding and cooperation in upholding the operational standards and accountability expected within the Company.
I,
ZARIFAH AIMI BINTI MOHAMAD SALLEH
(NRIC/Passport No.:
980506-35-5084
)
hereby acknowledge receipt of the original copy of this letter and confirm that I read and fully understand the contents herein.
Suspension Letter
Suspension Letter has been issued
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject:
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
Due to
We refer to the incident that occurred on
August 27, 2025
at
SR
It has been established during the Company’s investigation that you were involved in the following misconduct:
Your action constitutes a serious violation of the Company’s Employee Handbook, specifically under the clause of
which states:
Following the completion of the Company’s investigation and after considering the seriousness of the misconduct, the Company has decided to impose a disciplinary action of suspension pay against you.
N/A
Details of Suspension:
Type of Suspension:
Suspension Period:
until
Duration:
[Number of days]
During the suspension period, you are not allowed to enter the Company premises or perform any work duties unless instructed otherwise by Management or Human Resources.
Please be advised that any future misconduct or breach of Company rules may result in more severe disciplinary action, up to and including termination of employment.
Please acknowledge receipt of this letter by signing below.
I,
ZARIFAH AIMI BINTI MOHAMAD SALLEH
(NRIC/Passport No.:
980506-35-5084
)
hereby acknowledge receipt of the original copy of this letter and confirm that I read and fully understand the contents herein.
Termination Letter
Termination Letter has been issued
Date
Name of Employee
Employee No
Designation
Department
NC No.
:
:
:
:
:
:
December 31, 2025
ZARIFAH AIMI BINTI MOHAMAD SALLEH
SKY1504
QC INSPECTOR II
QUALITY CONTROL(SR)
CNC252558
Subject: Termination of Employment
Dear
ZARIFAH AIMI BINTI MOHAMAD SALLEH
After due consideration, we regret to inform you that your employment as
QC INSPECTOR II
is being terminated due to
effective
This decision has been made following a thorough review of the incident(s) and in accordance with the Company’s disciplinary procedures and policies. Please be advised that such conduct/performance is considered a serious breach of Company requirements and expectations.
You are required to return all Company property, documents, access cards, uniforms, or any other items belonging to the Company prior to your last working day.
Should you require any clarification or assistance during this transition, you may contact the Human Resources Department.
We wish you all the best in your future endeavours.
I,
ZARIFAH AIMI BINTI MOHAMAD SALLEH
(NRIC/Passport No.:
980506-35-5084
)
hereby acknowledge receipt of the original copy of this letter and confirm that I read and fully understand the contents herein.
No Further Action
Disciplinary case is closed
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